Claire finishes her days of work at the call center. When it's finally over, she reflects on her experience. The job as a call center agent is very stressful. No matter what happens, you have to remain friendly and calm!

Claire is really struggling to get to grips with her new job, and the customers aren't exactly making it easy for her...

Working in customer service is hardly easy; you have to be friendly and do your best to help every customer. In this video, Galileo reporter Claire tries her hand at working as an agent in a call center.

This video deals with gender-inclusive language, which is currently an important topic in German society. Paula also explains how gender-neutral language can be used in German.

Are you interested in studying in Germany? This video will give you some great insights into KIT, the Karlsruhe Institute of Technology, in the southwest of the country.

Another example of total traffic absurdity, this time decreed by the Ministry of Transport in Hanover!

What do you say or write to someone who is mourning the loss of a loved one? In this video, you can find out what expressions of sympathy are customary.

In this video, Eylin talks about prejudices. What are they anyway, and how do they come about?

What would it be like if there were fewer things we had to do and more things we got to do instead?

From the German constitution to Fasching... If you want to become a naturalized citizen, you have to prove a lot - including a sound knowledge of German culture. You can find the current requirements in this video.